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Our Buyer Protection fee is mandatory when you purchase an item on Kiklos. It is added to every purchase made through our platform. The item price is set by the seller and may be subject to negotiation.
Kiklos Buyer Protection includes:
Refund policy
You can receive a refund if your purchased item:
You have 2 days to submit your claim from when you’re notified that an item was delivered, even if the item never arrived. Buyers cover the cost of returning an item unless agreed otherwise. Learn more in our Refund Policy.
Secure transactions
Your money is held securely throughout the entire transaction. Payments are encrypted by our payment partner, so your money is always sent and received safely. The seller will never see your payment details.
Our support
Reach out to our support team at any time – they’re here to help.
